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MEDIA
User Spotlight: Waterford Township, MI
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For the last five years Waterford Township DPW, MI has been developing a GIS that provides data and workflow management of the Water/Sewer infrastructure. The resulting GIS has multiple coverages created and maintained in ESRI ArcInfo and ArcView. Cityworks is used to manage the relevant data, maintenance history and work order process for each feature in the network. In addition, there are a variety of other departments that benefit from Cityworks capabilities.Since Cityworks was implemented in the spring of 2000 over 40,000 work orders have been generated. Over 98% of these work orders are attached to a feature inside the GIS; this benefit has been appreciated numerous times. In the summer of 2001 Waterford experienced a large number of power failures that affected many sewer lift stations and water treatment plants. Using Cityworks, work orders were created for each lift station and treatment plant. A report was then generated that detailed all costs incurred from the power failures. In addition, a map was developed that highlights lift stations and treatment plants that are prone to power failures. Waterford also owns and operates a sewer television truck that is used to inspect sewer mains. Information and digital movie images from the sewer inspections are incorporated into Cityworks and the GIS. Each sewer survey that is performed is digitally recorded as an MPEG video. These are then linked to the appropriate work order, which is in turned attached to the sewer main. As a result, a user can select a sewer main or work order and view the digital movie of the TV inspection. The DPW also uses Cityworks to keep accurate records of their water and sewer infrastructure. Each segment of the pipe system is associated with scanned copies of engineering plans. Each engineering plan is also redlined with the unique ID numbers from Cityworks, which allows for quick comparison between the GIS and the engineering plans. Waterford recently finished inputting customer lateral information. Each lateral contains the customer address, tax ID number and the account number used by the billing system. Using the billing account number allows consumption data to be transferred from the billing software. This consumption data is combined with other GIS data, and transferred to the sewer mains for use within our sewer modeling software. Cityworks' universal decision making capabilities is vital for projects that involve multiple Township departments. The Wellhead Protection Program (WHPP), which is being completed by the DPW, is utilized by the planning department for zoning and environmental evaluations. The program has created GIS coverages of 1, 5 and 10-year zones that delineate wellfield chemical and pollutant capture. Cityworks has also assisted other Departments such as the Fire Department through the use of their hydraulic water model in that information from the model has been used to create coverages for the Fire Department. These coverages show available water flow and pressure under a worst-case scenario throughout the Township. For Waterford Township, Cityworks is a proven and useful tool. It is utilized by the water/sewer system for work management, data storage, customer information, and other inter-departmental tasks. Areas that will be tightly incorporated in the future include real-time SCADA access, Utility Billing applications and wireless field applications. |
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Printable Version